Customer Support
Expert technical support and resources for ooxAuto suspension products
Phone
+1 (650) 768-0888
Monday-Friday, 8am-6pm PST
chan@typetro.com
Response within 24 hours
Address
30 N Gould St, Ste N
Sheridan, WY 82801
Hours
24/7 Online Support
Chat & Ticketing
Support Resources
Technical Documentation
Access installation guides, specifications, and maintenance manuals for all ooxAuto product lines
FAQs & Troubleshooting
Find answers to common questions about installation, warranty, and product performance
Community Forum
Connect with other ooxAuto users, share experiences, and get installation tips
Product Line Support
OE Replacement Series
Direct OEM replacement suspension components (L1-L3)
Sport-Tuned Series
Performance-enhanced damping solutions (L4-L5)
Off-Road Series
Extreme terrain suspension systems (L6-L8)
Send us a Message
Warranty Support
Standard Warranty
All ooxAuto products come with a 2-year manufacturer warranty covering defects in materials and workmanship
Claims Process
Contact us with proof of purchase and description of the issue. Most claims are processed within 5 business days